terms of service — figa globale

welcome to figa globale.

these terms of service govern your use of our website and purchases from figa globale. by accessing our website or placing an order, you agree to these terms.

1. general

this website is operated by Figa Globale LLC. throughout these terms, “figa globale,” “we,” “us,” and “our” refer to Figa Globale LLC.

we may update these terms from time to time. changes will apply as permitted by applicable law.

2. made-to-order production

figa globale operates using a made-to-order production model. products are manufactured and fulfilled through third-party partners after orders are placed.

by purchasing, you acknowledge that:

• your product is produced after your order is placed
• production times may vary
• minor variations in print color, positioning, appearance, or other production characteristics may occur
• products may be manufactured, fulfilled, and shipped by third-party service providers

figa globale remains your point of contact regarding your purchase.

3. order accuracy

customers are responsible for reviewing all order information before completing a purchase, including:

• product
• size
• color
• quantity
• shipping address
• contact information

because orders may enter production shortly after purchase, changes or cancellations are not guaranteed after an order has been submitted.

4. pricing and payment

prices are displayed in the currency shown at checkout.

payments are processed through Shopify Payments or other authorized payment providers offered at checkout.

figa globale does not directly store complete payment card information.

we reserve the right to refuse or cancel an order where reasonably necessary, including suspected fraud, payment failure, obvious pricing or listing errors, product unavailability, or circumstances preventing fulfillment.

if we cancel an order after payment has been collected, any amount owed back to the customer will be handled in accordance with applicable law and the applicable payment method.

5. shipping and delivery

production and delivery dates are estimates unless expressly stated otherwise.

carrier delays, weather, incorrect addresses, and circumstances outside our reasonable control may affect delivery.

shipping charges and any applicable free-shipping offers are presented at checkout and are subject to the terms of our shipping policy.

please review our shipping policy for additional information.

6. returns, exchanges, and refunds

because products are made to order, all sales are final except for qualifying manufacturing or fulfillment issues or where otherwise required by applicable law.

we do not generally accept returns or exchanges because of incorrect sizing selections, change of mind, buyer’s remorse, or customer preference.

please review our return and refund policy before purchasing.

7. intellectual property

unless otherwise stated, the trademarks, names, logos, designs, graphics, photographs, text, product designs, branding, and other original content displayed on this website are owned by or licensed to Figa Globale LLC and are protected by applicable intellectual property laws.

you may not reproduce, distribute, modify, sell, exploit, or otherwise use our protected intellectual property without authorization except as permitted by law.

8. third-party services

figa globale uses third parties to provide services including ecommerce infrastructure, payment processing, manufacturing, fulfillment, and shipping.

certain aspects of your order or website experience may therefore depend on third-party services. nothing in these terms limits any responsibility or consumer right that cannot lawfully be excluded or limited.

9. limitation of liability

to the fullest extent permitted by applicable law, Figa Globale LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website, services, or products.

nothing in these terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.

10. taxes

applicable sales taxes or other taxes may be collected at checkout where required.

11. prohibited use

you may not use our website or services for unlawful, fraudulent, abusive, infringing, unauthorized, or malicious purposes, or interfere with the operation, integrity, or security of the website.

12. severability

if any provision of these terms is found unlawful, invalid, or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.

13. applicable law

these terms are subject to applicable law and do not override mandatory consumer protections that may apply to a customer based on their jurisdiction.

14. contact

general customer support:
ciao@figaglobale.com

returns and product claims:
returns@figaglobale.com

Figa Globale LLC